Privacy Policy

 

Hiveperfumes (“Company”) understands the importance of data protection and privacy.  Our privacy statement will provide you with information on how we collect, use, share and secure personal information when you use our website and make a purchase.

 

What data do we collect?

 

Our company collects the following data from you when you make a purchase:-

 

Name

Address (residential and shipping)

E-mail Address

Phone number

Payment details (Paypal, Credit/Debit Card)

 

How do we collect your data?

 

You directly provide our company with the data we collect when you place an order with us or contact us for information.

 

How will we use your data?

 

Our company collects your data so that we can:

 

Process your order and dispatch it to you

Contact you with any queries regarding your order

Contact you with any offers

 

Legal basis for processing your personal data?

 

There are 6 possible grounds - the relevant grounds upon which we process your data include:-

 

Contract - When you purchase a product from us you are entering a contract and we will need to process the personal information you give us to allow us to prepare your order, package it, send it out to you and process payment.

 

Legal Obligation - we may need to collect and process your personal data when the law requires it.

 

Who has access to your data - third party?

 

We process your payment using Paypal or WIx depending on your method of payment.  Our checkout process uses SSL Secure Shopping which provides for your information to be safe and secure.

 

For us to process your order to dispatch we need to share your name and address with a service provider namely Royal Mail.

 

We do not pass your details to any other third party.

 

How long do we keep your personal data?

 

We will only keep your data for as long as necessary.  We will keep your data for at least 3 months after you make your purchase this is so that should you return with any queries we can look into the matter for you.  We will then periodically throughout the year delete data by securely deleting it and removing it.

 

Marketing

 

You have the right at any time to stop our Company from contacting you for marketing purposes.

 

What are your data protection rights?

 

Our company would like to make sure you are fully aware of all your data protection rights.  Every user is entitled to the following:-

 

The right to access - you have the right to request our company for details of your personal data which we may hold.  We may charge a small fee for this service.

 

The right of rectification - you have the right to request that our company correct any information you believe is inaccurate.  You also have the right to request our company to complete information you believe is incomplete.

 

The right to erasure - you have the right to request that our company erase your personal data, under certain conditions.

 

The right to restrict processing - you have the right to request that our company restrict the processing of your personal data, under certain conditions.

 

The right to object to processing  - you have the right to object to our company’s processing of your personal data, under certain conditions.

 

The right to data portability - you have the right to request that our company transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

 

If you make a request we have 1 month to respond to you.  



 

Privacy policies of other websites

 

Our company website contains links to other websites.  Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 

 

How to contact us

 

If you have any questions about our company privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, then please do not hesitate to contact us:-

 

E-mail: use the contact form